Survey is applied to accumulate information from the respondents . Purposive and easy random sampling methods are chosen to pick eligible respondents . Importance-performance evaluation and customer-satisfaction index are utilized to measure educational excellence along with their significance degree (Kitcharoen, 2004; Silva and Fernandes, 2010; Nugraha et al., 2014). The operational framework for quantitative purpose is proven in Figure 2. Structural equation modeling is lastly used to identify believable relations among the many involved variables (Wijayanto, 2008; Hair et al., 2009).
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